All Munich AirportAcademy articles
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ArticleFive mistakes to avoid when opening a new airport
Opening a new or expanded airport is one of the most complex operational challenges an organisation can face. Without a structured Operational Readiness and Airport Transfer (ORAT) programme, several critical mistakes can undermine a successful opening. André Schunck, Senior Manager International Training at Munich AirportAcademy shares insights from his extensive ...
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ArticleTerminal OPS as the core of passenger experience
In today’s competitive airport industry, passenger experience fundamentally depends on well-planned and executed terminal operations.